Who are we?

The address of our website is: https://www.monoutlet.fr. A service offered by SelfOutlet.com whose SIREN is: 835.166.638.

Mon Outlet is a DropShipping service that offers you well selected products from other commercial sites.

 

We collect information during the order validation on our shop to ensure the order process: Registration, validation, processing, payment, delivery … Under no circumstances our servers will keep your payment data. These are managed by third and secure sites like Paypal for example.

What we collect and store

During your visit to the site, we follow:

  • Products you saw: we use them to, for example, display products that you have recently seen or offer others that may interest you.
  • Delivery address: we will ask you to enter it to validate and process your order.
  • Your contact information when you send us a message from the contact form. This information allows us to answer you.

We use cookies to track the contents of the cart while you browse our site. This allows us to keep the contents of it for you for a few hours and so if you return later to validate your order you will not have the empty cart and possibly the products already ordered by other users.

When you buy On our website, we will ask you to provide information including your name, billing address, delivery address, e-mail address, telephone number, payment details to pay for your order. The payment data are processed by secure third-party servers such as Paypal, so that we have no access to them, nor our server stores these data. Your safety is paramount for us. Also you should know that no one from Mon Outlet will ask you for your customer account data such as username and password.

The requested information will be used to:

  • Send information about your account and order
  • Reply requests, including refunds and claims
  • Treatment payments and fraud prevention
  • Configure your account for our shop
  • Set with any legal obligation, such as the calculation of taxes
  • Improve our shop offers
  • Send marketing messages, if you choose to receive them of course

If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-fill the order confirmation for future orders.We generally store your information as long as we need it for the purpose for which we collect and use it, and we are not legally obliged to continue to keep it for this reason this information of your orders are stored the minimum time that the legislation requires. For example, we store order information for 10 years for taxes and accounting. This includes your name, e-mail address and billing and delivery addresses. We also store comments or opinions, if you choose to send them.

Who from our team has access to the data

Team members have access to the information you provide us provide. For example, store administrators and managers have access to:

  • Order information such as what was purchased, when and where it should be sent, and
  • Customer Information such as your name, e-mail address, and billing and delivery information.

Our team has access to this information to process orders, make refunds and help you.

What we share with others

In any case Mon Outlet shares your data with third parties, or your data is sold to anyone. We only share strictly necessary data with third parties who help us manage our store orders and services; for example: We share your name, first name, postal address, your email and phone number with the delivery person of your order.

Payments

We accept payments by bank transfer and possibly by PayPal. When processing payments, certain data will be sent to PayPal, including mandatory payment information, such as the total amount or billing information. Please read the PayPal Privacy Policy for more details.